| For Ordering Please Read I have had enormous response to my pot sets offered here and on ebay allowing little time for me to finish construction of this site. We are currently supplying several guitar custom shops here in the USA and in Europe. While this site is still under construction, please bare with me as I try to get a smooth and faultless link to paypal for easy purchase and check out. For the time being, there is two methods that can be used for completing a purchase on this site. The one I prefer is to email me and let me know which items you would like to purchase, and I will send you a paypal invoice. Make sure you include your shipping address so I can add the proper shipping amount. Also be aware that if your shipping address is in Michigan, there is 6% sales tax applied. You then simply make payment using that invoice through paypal and I'll ship out your order ASAP. The second method is to send a money order (Bank or Postal M.O. for Domestic buyers, International M.O. in US funds for International buyers) with the printed order form (found here) to the address supplied on the order form. Your order will still be shipped ASAP once we receive payment. But please email me also, to let me know you will be sending you payment by snail mail. If you are a guitar/ repair shop and you would like more information and quotes on quantity pricing you can contact me directly at: globecopr@yahoo.com Shipping We ship domestic & internationally. At least 50% of our sales are international. WE DO NOT SHIP TO ITALY! Delivery times vary from country to country . We always ship USPS Priority. Generally speaking, USA domestic priority shipping takes 3 days, international 5-10 days. 1-5 Pot sets are $6.50 USPS Priority with Delivery Confirmation to the USA 1 Pre-wired Pot Kit is $6.50 USPS Priority with Delivery Confirmation to the USA 1-5 Pot sets are $14.00 USPS International Priority to most parts of the world. 1 Pre-wired Pot Kit is $14.00 USPS Priority International to most parts of the world. For additional sets/kits please contact me for shipping rates. Returns We do not manufacturer the potentiometers or other parts we use in our kits, so it is difficult for us to guarantee anything accept our workmanship in the testing or assembly of these kits. We do care about our customers and have a loyal following which we are proud of. If you receive a set of pots and something is wrong with them, we will take care of it. Just contact us via email with what the problem is, and we will instruct you on what to do next. A return authorization is needed for all returns. We will not accept pots returned that are burned from improper soldering, hammering, prying, or any other physical damage that may have caused the part to fail. We also will not accept returns on any parts that have been soldered by the customer unless it is determined by us that the part was defective from the manufacturer. It is important to check your guitar application prior to ordering a kit or pot set. We have had some customers order the wrong length pots and want to return them. It is not impossible to do this, however, we discourage this and strongly encourage you to check your guitar's pots first before ordering. An exchange in this situation could take several weeks due to high demand for these sets. All returns shall be shipped USPS postage paid to our location. Availability CTS Matched pot sets are not widely available and hard to come by. Due to large demand and limited supply, they are not always available all of the time. There may be periods of up to 1-2 weeks that we will be out of stock on long shaft or short shaft sets, or both. We fill orders on a first come, first serve basis. Orders are filled first from those who have placed orders and paid prior to arrival of shipments. We have a 100% rate of filling orders with in a two week period. An email notification will be sent if delays are expected beyond the normal times mentioned above. |